Contact Us

To reach out to MeteorGPL, click on the icon located at the bottom right corner of your screen.

If the icon isn’t visible, ensure you’re logged into your account and that browser extensions like ad-blockers aren’t obstructing it.

Important Points:

  • Support is exclusive to paid subscribers. Log in before submitting your ticket to ensure you get a response.
  • One ticket per issue is sufficient. Submitting multiple tickets for the same issue will delay the process, as we address tickets in the order received.
  • Our typical response time is 24-48 hours. However, this may vary on weekends and public holidays.
  • We’re already aware if a plugin or theme needs an update, so no need to notify us.

While we strive to update all plugins within 48 hours, there may be brief delays due to our role as a reseller.

PRIVACY NOTICE:

MeteorGPL employs Fluent Support for support management.

We do NOT utilize any submitted information for marketing activities.

For more information, consult our privacy policy.

✲ Prices shown on the site are excluding taxes which at checkout will be calculated based on user's geolocation as per EU regulation.
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