= 1.7.7 (Date: December 13, 2023) =
* Added - Trigger Fluent CRM automation within workflow (Pro)
* Added - Agent feedback in ticket response (Pro)
* Added - Agent permission for save response as draft
* Added - New shortcode for agent title signature in the inbox settings
* Added - Custom registration field using hooks
* Fixed - Agent can assign ticket without permission
* Fixed - The time duration displayed for ticket creation and response creation is inconsistent
* Fixed - Open a new thread in email for every response created
* Fixed - Translation issue
* MySQL orderby security issue fixed

= 1.7.6 (Date: November 07, 2023) =
* Improved File Upload
* Dropbox and Google Drive File Upload Issues Fixed
* Full Rewrite of the File Upload & Remote Driver System
* Improved UI

= 1.7.5 (Date: November 01, 2023) =
* Fixed - Ticket id not included in outgoing webhook
* Fixed - Update and delete issue in saved reply
* Fixed - Time difference issue in saved reply

= 1.7.4 (Date: October 31, 2023) =
* Fixed - Freshdesk migrator issue
* Fixed - Added a few missing translations
* Fixed - Summary report issue fixing for products and business inbox
* Fixed - File upload and view issue for 3rd party

= 1.7.3 (Date: August 23, 2023) =
* Added - Report by Product(Pro)
* Added - Report by Business Inbox(Pro)
* Fixed - Create ticket issue for required fields is fixed
* Fixed - Custom field not showing in the add field from
* Fixed - Added missing translations

= 1.7.2 (Date: July 17, 2023) =
* Fixed - Create ticket issue for required fields is fixed
* Fixed - Custom field not showing in the add field from

= 1.7.0 (Date: July 14, 2023) =
* Added - Support email cc
* Added - Option to set dedicated mailbox for webhook
* Added - Business box added in the workflow action and condition list
* Added - Support file attachment upload in third party (Google Drive and Dropbox)
* Added - Zendesk migrator
* Fixed - Work action ordering issue
* Fixed - Custom field required in conditional form
* Fixed - Conditional form rendering issue
* Fixed - Ticket create using API endpoint
* Fixed - Freshdesk migrator issue

= 1.6.9 (Date: March 16, 2023) =
* Added - Custom field required or optional
* Added - Custom field in the workflow condition
* Added - Saved replies templates in auto ticket close module
* Added - Saved replies templates in the workflow
* Fixed - Fluent CRM widget missing issue
* Fixed - Ticket merge popup issue
* Fixed - Delete action of manual workflow
* More improvements

= 1.6.8 (Date: February 14, 2023) =
* Added - Migrate Tickets from Freshdesk
* Added - Toggle to stop auto close bookmarked tickets
* Fixed - Issue with telegram reply
* Fixed - Support staff not assigned to ticket via workflow
* Fixed - Frontend agent portal issues
* More Bug Fixes and Improvements

= 1.6.7 (Date: November 24, 2022) =
* Agent Summary Exporter
* Migrate Tickets from Help Scout
* WooCommerce Purchase History Widget Redesigned
* Bug Fixes and Improvements

= 1.6.6 (Date: October, 2022) =
* Activity Log Filters
* Active Tickets for Products
* Waiting Ticket stat on Dashboard
* Hourly Reports for tickets activity
* New Trigger – Ticket Closed on Automation
* Close Ticket Silently (without triggering emails)
* Migrate Tickets from Awesome Support
* Migrate Tickets from SupportCandy
* Bug Fixes and Improvements

= 1.6.5 (Date: August 24, 2022) =
* Added Auto Close Ticket Module based on ticket inactivity days
* Improved Saved Replies. Now you can add more replies
* Fixed File Upload Issues
* Fixed Few minor issues on integrations

= 1.6.2 (Date: August 22, 2022) =
* Fixed fiw minor bugs regarding data sanitizations
* Saved Replied issues Fixed
* All external links are will open in new tab
* Auto Linking linkable contents
* Create new ticket flow improved

= 1.6.0 (Date: August 19, 2022) =
* NEW - Agent portal in frontend
* Added - Shortcode support in workflow
* Added - LearnPress integration
* Added - Split reply to a new ticket
* Added - License status in EDD widget
* Added - Ticket closing feature from Slack and Telegram
* Added - Adding or removing ticket bookmark from workflow
* Improvement - Security
* Improvement - Code Base

= 1.5.7 (Date: July 07, 2022) =
* Added - Global Customer Searching on Ticket Creation on Behalf of Customer
* Added - Template for Ticket Creation on Behalf of Customer
* Fixed - WooCommerce Order Total Issue
* Fixed - Text Encoding Issue on Email Piping

= 1.5.6 (Date: May 26, 2022) =
* Added - Ticket Merge System
* Added - Ticket Watcher System
* Added - Mailbox Check in Workflow
* Added - FluentCRM List & Tag Check in Workflow
* Added - FluentCRM List & Tag Attach & Detach in Workflow
* Fixed - WooCommerce Multi Currency Issue
* Fixed - WooCommerce Draft Product Display in Custom Fields

= 1.5.5 (Date: March 02, 2022) =
* Added - Whatsapp integration via twilio
* Added - Outgoing Webhook Integration in workflow
* Added - Agents report filtering by specific agent
* Added - Today's stats of tickets
* Added - Send notification to 3rd party integrated notification system on agent assign
* Added - Ticket moving feature from one mailbox to another
* Fixed - Ticket created email notification not sending when creating a ticket via incoming webhook

= 1.5.4 (Date: January 19, 2022) =
* Added - Ticket advanced filtering
* Added - Custom fields on Telegram integration
* Added - Incoming Webhook
* Added - Missing translations
* Fixed - Issues related to email piping
* Fixed - Email footer not sending to email notification
* Fixed - Discord Notification issues
* Fixed - Custom fields not saving when creating a ticket from agent dashboard