The All in One WordPress Helpdesk solution
Releases named in the vendor’s changelog or on WordPress.org that the repository does not have yet.
FIX: Default agents by department not working
NEW: ChatGPT Support
FIX: FAQs and settings not showing
NEW: User account gets generated with uniquid when email not exists, but username exists
NEW: FAQs are hidden too when access per topic is restricted
NEW: Topic Description shows
NEW: Default Reply template
FIX: Admin bar showed for guests
NEW: Added support for our Ultimate Tabs plugin
NEW: Show all FAQs as Accordion
FIX: Ticket reply in backend (comment form) not working
NEW: New field for dynamic FAQ posts widget
NEW: Default sort order for my tickets on ticket ID DESC
NEW: Added schema.org support (rich snippet data) to FAQ Archives & Pages
NEW: Added Gutenberg support for all Post types
FIX: Comments not visible when ticket closed
NEW: Close comments when a ticket is marked as solved / closed
FIX: Font awesome updated to v5
NEW: Dispaly Website URL in ticket frontend
NEW: WooCommerce Order & Product & Envato Item display
NEW: Data privacy checkbox for all new ticket forms (GDPR)
NEW: Dropped Redux Framework support and added our own framework
NEW: Advanced settings > disable font awesome loading
FIX: User creation with empty mail / username
NEW: Send feedback message + satisfied to agent
NEW: Agents can close tickets in fronted
NEW: Added time caching for inbox + automatically close tickets
NEW: Big Performance Release
FIX: Create ticket "not set"
NEW: FAQ topics URL contains parent category in URL now
NEW: Custom separate fields for WooCommerce, Simpel & Envato ticket form
FIX: Mail fetching not working when custom required fields created
FIX: Added array filter for required / optional new fields
NEW: Agents can create tickets on behalf of customers in the new ticket page:
NEW: Custom Ticket Input Fields
NEW: Added support for video uploads when creating new tickets
NEW: Added responsive feature for my tickets table
FIX: Closing div missing in knowledge base shortcode
FIX: Font Awesome not found issue
NEW: Added support for all other attachment types
FIX: Removed Gutenberg testing code
FIX: Ticket ID placeholder not translateable
FIX: Save custom meta box PHP error
FIX: Users with custom roles saw all tickets in the my tickets page
FIX: Responsive Issues
FIX: Performance Increase
FIX: JS not loaded due to datatables
NEW: Order field for FAQs
FIX: Attachments not merged
NEW: Moved all CDN loaded JS / CSS into this plugin folder
NEW: You can now disable datatables and set a language
NEW: Facebook Messenger Support
FIX: FAQ wrong output
NEW: Datatables for the My Tickets page allows:
NEW: Button in Live FAQ result list if more than 4 results
NEW: FAQ, Topics & Tickets are not Mobile first
NEW: Reorder Admin Panel Section alpabetically
FIX: Inbox Mails, that could not be processed as a ticket will still
NEW: Inbox will now always be fetched when logged in
NEW: Video about our new Automatic Reply Feature: https://youtu.be/RR77Dwvqch0
NEW: Decreased ticket avatar image
NEW: Shortcode for FAQ Search
FIX: Finished RU Translations
NEW: Russian Translation added
NEW: Welcome Livechat 2.0
FIX: JS Gallery Error
FIX: Agent could not be updated
FIX: Tax Meta Class Updated
NEW: Set department, type or priorty for ticket shortcode
NEW: Private Notes
NEW: Assign default agents by Departments
NEW: Added German Translation (status 15%)
FIX: Only show agents, admins and shop managers in agent list
FIX: Translation for account not created
FIX: Envato purchase code validation
NEW: Added two new actions for the new ticket form:
FIX: Updated translations
NEW: New ticket message field now supports the WSYIG editor
FIX: Issue where ticket comment form influenced other comment form
FIX: Admin CSS issue
NEW: Topic Widget for Sidebar
NEW: Moved type / Project directly under Department
NEW: Sidebar for mytickets and knowledgebase now displays
NEW: IP check for FAQ likes / dislikes to avoid double votes
FIX: User exists not triggers an error to login
NEW: Livechat guest ticket option readded
FIX: FAQ issue
FIX: FAQ Ajax showed the same excerpt
NEW: Crisp Live Chat Integration
NEW: Set a default priority
FIX: Removed Cron after disabling Inbox
NEW: PHP IMAP Extension Check
FIX: Added missing translation strings
NEW: Support Rating Feedback
FIX: Cronjob issue
FIX: Prevent admin access issue
NEW: Connect FAQs to product categories (WooCommerce)
FIX: logged in error message
FIX: Only 5 FAQs showed up on archive page
NEW: Option to use original theme template files
The All in One WordPress Helpdesk solution
[faq] [faq_search] [faqs] [helpdesk_feedback] [knowledge_base] [my_tickets] [new_ticket]faq, saved_reply, ticketcomposer require meteorgpl-plugin/wordpress-helpdeskThe vendor’s license checks are intact: activate the plugin in WordPress with a license key bought from the vendor.
This plugin ships no readme with a description.
The plugin declares no license. The code is redistributed under the license the vendor declared in the plugin’s own headers.
Artwork, fonts, media and documents that may be licensed separately are not redistributed; the licensing page explains what is replaced or removed, and the security tab lists it per version. Support and update entitlement come with the license you buy from the vendor.
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